Kay and P

Life when your best friend is a skeleton. - Updates Tuesdays and Thursdays!

Kay and P: Issue 15, Page 22

24th Mar 2015, 12:00 PM in Issue 15
Average Rating: 5 (2 votes) Rate this comic
Kay and P: Issue 15, Page 22
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Author Notes:

Jackie M 24th Mar 2015, 12:00 PM edit delete
Jackie M
Uuuuuuuugh. Shun the light! SSSSSSSSS~

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biffboff 24th Mar 2015, 1:30 PM edit delete reply
This is why I strive to be polite (but firm) with call center employees; they're just trying to make a living.
Jackie M 24th Mar 2015, 4:15 PM edit delete reply
Jackie M
Bless your heart. Honestly, before you get mad at someone over the phone, you should try their job. Getting yelled at for eight hours because someone else didn't do their job? Oye.
biffboff 24th Mar 2015, 4:35 PM edit delete reply
I can be a real softy. I sometimes even do those annoying surveys just so the caller can put one in the "win" column instead of "Not interested." *click*
AndyW 24th Mar 2015, 6:01 PM edit delete reply
And get paid. Lot's of call-centre staff only get paid for completed surveys, not for the hours they put in.

I draw the line at cold-callers who say they're from 'Windows' and there's a problem with my computer. However hard their lives are, or how desperate for money they are, they're still criminals. It is sad, though :(
Wyrd 24th Mar 2015, 7:30 PM edit delete reply
I worked at a call center back in college. I ran into calls like this and worse. My record was the three hours I spent listening to someone explain their cross dressing preferences and wondering whether they should become a priest or wait until his/her sex change and become a nun. All of this was while I kept trying to ease the conversation back into their satellite television billing. My supervisor said she couldn't believe I put up with it that long.
Jackie M 24th Mar 2015, 8:00 PM edit delete reply
Jackie M
...did we... Did we work at the same place? :/
M.W. 24th Mar 2015, 10:05 PM edit delete reply
I have to deal with call-center tech support a lot due to my own job, and I always remind myself prior to calling that they’re human and doing their job as well. It’s rarely if ever their fault that they’re poorly trained and the first line knows less than I do half the time—they are paid and required to run through the script, so I’m patient with them if they have to.

I’m less sympathetic to (legal) cold callers, particularly those asking for money, but I’m never rude—just try to get them off the phone quickly since they’d be wasting their time anyway. I did get one of them so angry she hung up on *me* once, though—I’m still not sure how I managed that, given that I was only giving straitghtfoward answers.

The criminals calling from “Windows”, however, those guys may be desperate, but they’re still criminals preying on the technically incompetent. I have no more sympathy for them than a pickpocket or the guy who breaks into my car to steal my jacket.